Welcome, Guest | UserName:  Password:
tactics left
 Tacticsboard Forums › SUPPORT › Support › Drop downs disappear - MAC OS?
tactics right
Drop downs disappear - MAC OS?
Need help with an issue, let us know and our staff will try and help!
Post new topic Reply to topic Printer Friendly Page

1 2
>
View previous topic :: View next topic
Author Message
The following users give thanks for this topic Anonymous - Fri Jan 29, 2010 10:36 AM
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Drop downs disappear - MAC OS?
Posted: Wed Jan 20, 2010 05:18 AM
Reply with quote

I have tried every single pack and they all have the same issue. When I click on file it shows all the options but when I move my cursor down they all disappear. Is this a known issue and is there a way to fix it?


Last edited by TB-Millzee on Sun Jan 24, 2010 08:34 AM; edited 1 times in total
Back to top
View user's profile
TB-Millzee
Site Admin
Site Admin

TB-Millzee

Offline

Joined: Oct 04, 2008
Posts: 281
Karma: +11

Post Post subject: Drop downs disappear?
Posted: Wed Jan 20, 2010 08:22 AM
Reply with quote

We havent seen this issue before.
what browser and java client version are you using?


_________________
Regards

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Wed Jan 20, 2010 01:41 PM
Reply with quote

I am using Safari, as for java I couldn't really tell you.

Back to top
View user's profile
devtest
Newbie
Newbie

devtest

Offline

Joined: Jan 14, 2010
Posts: 2
Karma: 0

Post Post subject: Drop downs disappear?
Posted: Wed Jan 20, 2010 05:32 PM
Reply with quote

testing now of safari 4. will let you know our findings..

thx for letting us know this problem.

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Wed Jan 20, 2010 06:46 PM
Reply with quote

devtest wrote:
testing now of safari 4. will let you know our findings..

thx for letting us know this problem.

Thank you, I'll await your response.

Back to top
View user's profile
devtest
Newbie
Newbie

devtest

Offline

Joined: Jan 14, 2010
Posts: 2
Karma: 0

Post Post subject: Drop downs disappear?
Posted: Wed Jan 20, 2010 08:22 PM
Reply with quote

Hi, quick update.,
we have replicated your problem with safari 4 and therefor looking into a fix right now.

will update you soon.

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Wed Jan 20, 2010 11:53 PM
Reply with quote

devtest wrote:
Hi, quick update.,
we have replicated your problem with safari 4 and therefor looking into a fix right now.

will update you soon.

Ok thank you for such a fast response.

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Thu Jan 21, 2010 11:43 PM
Reply with quote

Any news?

Back to top
View user's profile
TB-Millzee
Site Admin
Site Admin

TB-Millzee

Offline

Joined: Oct 04, 2008
Posts: 281
Karma: +11

Post Post subject: Drop downs disappear?
Posted: Fri Jan 22, 2010 12:10 AM
Reply with quote

Yes, we are working on a fix for this now.

Menu Subitems do not overlap java applets in the Safari browser.

In Addition, we'll be releasing 2 versions of the downloadable client very soon.

The .net framework version (which is ready now) and the none .net version (which is in QA).

Our aim is to release both versions in parallel.

what Operating System do you use?


_________________
Regards


Last edited by TB-Millzee on Fri Jan 22, 2010 10:12 AM; edited 1 times in total
Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Fri Jan 22, 2010 12:24 AM
Reply with quote

TB-Millzee wrote:
Yes, we are working on a fix for this now.

Menu Subitems do not overlap java applets in the Safari browser.

In Addition, we'll be releasing 2 versions of the downloadable client very soon.

The .net framework version (which is ready now) and the none .net version (whichis in QA).

Our aim is to release both versions in parallel.

what Operating System do you use?

I am on a mac, OS Snow Leopard.

Back to top
View user's profile
TB-Millzee
Site Admin
Site Admin

TB-Millzee

Offline

Joined: Oct 04, 2008
Posts: 281
Karma: +11

Post Post subject: Drop downs disappear?
Posted: Fri Jan 22, 2010 07:33 AM
Reply with quote

Thanks, we'll install snow Leapard on a vm machine for testing purposes.

(the issue is the same on x86 version of safari (4) as well)


_________________
Regards

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Sat Jan 23, 2010 03:46 PM
Reply with quote

Thanks again for your hard work and your prompt responses. I was hoping that I could get an eta on when you think this issue will be fixed?

Just an FYI, I tried to access the board from Firefox on my mac and I still have the problem. So it isn't only a Safari problem.


Last edited by Covert-OPs_ on Sat Jan 23, 2010 04:02 PM; edited 1 times in total
Back to top
View user's profile
TB-Millzee
Site Admin
Site Admin

TB-Millzee

Offline

Joined: Oct 04, 2008
Posts: 281
Karma: +11

Post Post subject: Drop downs disappear?
Posted: Sat Jan 23, 2010 04:39 PM
Reply with quote

ye, this is a general issue on mac. we've already written the side code to detect the mac os where it will present a different dropdown menu that works.

eta i suspect will be a few days.


_________________
Regards

Back to top
View user's profile
Covert-OPs_
Newbie
Newbie

Covert-OPs_

Offline

Joined: Jan 20, 2010
Posts: 18
Karma: 0

Post Post subject: Re: Drop downs disappear?
Posted: Sat Jan 23, 2010 04:58 PM
Reply with quote

TB-Millzee wrote:
ye, this is a general issue on mac. we've already written the side code to detect the mac os where it will present a different dropdown menu that works.

eta i suspect will be a few days.

Great, can someone post once it's available? I tried to circumvent the system and use Parallels but that is not working either.

Back to top
View user's profile
TB-Millzee
Site Admin
Site Admin

TB-Millzee

Offline

Joined: Oct 04, 2008
Posts: 281
Karma: +11

Post Post subject: Drop downs disappear?
Posted: Sat Jan 23, 2010 05:24 PM
Reply with quote

The change will take effect automatically for you when we release it to live. you wont need to download anything or install anything.


what title r u using the stratboard for? i'l get that 1 promoted 1st for you to test and pm you.


_________________
Regards

Back to top
View user's profile

1 2
>
Post new topic Reply to topic Printer Friendly Page
You cannot post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum




All content of this website is copyrighted by www.tacticsboard.com, Code Credits, Privacy Policy
The logos and trademarks used on this site are the property of their respective owners
We are not responsible for comments posted by our users, as they are the property of the poster.